1. Introduction
SIA “Liepiņi”, Reg. No. 40103983155 (hereinafter – the Controller), processes personal data on the website https://www.liepamc.lv/ (hereinafter – the Website), which are obtained from the data subject – the user of the Website (hereinafter – the User).
The Controller respects the User’s privacy and personal data protection and observes the User’s rights regarding the lawful processing of personal data in accordance with the applicable legislation – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the Regulation) and other applicable laws in the field of privacy and data processing.
Considering the above, the Controller has developed this Privacy Policy to provide the User with the information required under the Regulation. The Privacy Policy applies to personal data processing regardless of the form and/or environment in which the User provides personal data (on the Website, in paper format, in person, or by phone).
The Controller reserves the right to modify these terms at any time. It is the responsibility of the Website visitor to regularly check the Website content for updates.
2. Identity and Contact Information of the Controller
The Controller’s registered address is Plūmju iela 3, Carnikavas pagasts, Ādažu novads, LV-2136.
Website: https://www.liepamc.lv/
E-mail: info@liepamc.lv
Phone: +371 29601234
3. Purposes and Legal Basis for Processing Personal Data
If the User submits personal data to the Controller via phone, Website contact forms, e-mail, or other means, we store and use this information to conclude or perform the relevant service agreement, including for:
– client identification;
– contract preparation and conclusion;
– service provision (performance of contractual obligations);
– customer service;
– handling and processing objections;
– improving customer loyalty;
– administration of payments and settlements;
– debt recovery;
– evidence of facts;
– Website maintenance and improvement;
– business planning and analytics.
We also process this data to provide information to state authorities and operational entities in cases and amounts specified by law.
The legal basis for data processing includes:
– conclusion and performance of a contract;
– compliance with legal obligations;
– the User’s (data subject’s) consent;
– our legitimate interests (e.g., verifying client identity before contract conclusion; ensuring performance of contractual obligations; analysing Website usage; ensuring service efficiency, etc.).
4. Categories of Personal Data
Categories of personal data include: name, surname, personal identification number, e-mail or postal address, IP address, phone number, message or letter content, etc.
5. Categories of Data Recipients
Data is disclosed to those Controller’s employees who need it for the performance of their direct duties related to concluding or fulfilling the relevant service agreement.
When obtaining and using personal data, we partly use external service providers who strictly follow our instructions under contract and are continuously monitored by us.
6. Categories of Data Subjects
Data subjects include the Controller’s current, former, and potential clients, as well as other individuals who express an interest in contacting the Controller.
7. Data Transfer Outside Latvia
It is not planned to transfer the received data outside Latvia, the European Union, or the European Economic Area, nor to any international organisation.
At the same time, considering that the Website uses Google and Facebook services, the Controller cannot guarantee that these companies will not transfer data outside the EU or EEA.
8. Data Retention Period
We process and store User’s personal data as long as either party has a legal obligation to retain the data.
Once these conditions end, and unless specified otherwise in the data protection guidelines, we delete the personal data no later than three months after the original purpose for storing the data is no longer applicable, except when we are legally required to retain the data (e.g., for accounting or legal proceedings).
9. Data Subject’s Access to Personal Data
The data subject has the right to access their personal data within one month from the date of submitting the request.
The User may submit a request to exercise their rights in writing:
– in person at the Controller’s registered address (upon presenting an identity document),
– by post, or
– by e-mail signed with a secure electronic signature.
Upon receiving the User’s request, the Controller verifies the User’s identity, evaluates the request, and fulfils it in accordance with the law.
The User has the right to:
– receive legally specified information on data processing;
– request access to their personal data;
– request completion, rectification, or deletion of data;
– request restriction of processing;
– object to processing, insofar as it does not conflict with the processing purpose (contract conclusion or performance).
The data subject is not entitled to information that is prohibited from disclosure under law for national security, defence, public safety, criminal law, tax matters, financial market supervision, or macroeconomic analysis.
10. Cookie Processing
The Website collects data about visitors to enable the Controller to evaluate the usefulness of the Website and improve it.
The Controller continually enhances the Website to improve usability; therefore, it must know which information is important to visitors, how often they visit, which devices and browsers they use, from which regions they come, and which content they prefer.
The Controller uses Google Analytics, which allows analysing how visitors use the Website. Information on how Google Analytics works can be found at: https://support.google.com/analytics/answer/1012034?hl=en&ref_topic=6157800
The Controller uses the collected data based on legitimate interests to better understand visitor needs and improve access to published information.
Visitors can disable Google Analytics data collection as described here: https://tools.google.com/dlpage/gaoptout/
The server hosting the Website may record requests sent by the visitor (device used, browser, IP address, access date and time). These data are used for technical purposes: ensuring Website functionality, security, and investigating security incidents.
The legal basis for collecting such data is the Controller’s legitimate interest in ensuring technical availability and integrity.
Cookies are small files stored on the visitor’s computer by their browser each time they visit the Website. Some cookies are used to tailor information and advertisements based on previously viewed content, making the Website easier, more convenient, and user-friendly.
More information about cookies, their deletion, and management can be found at www.aboutcookies.org.
The Website uses cookies to collect the user’s IP address and browsing information and to remember the visitor’s preferences. Cookies allow the Controller to monitor Website traffic and user interaction, enabling behavioural analysis and Website improvement. The legal basis for cookie use is the Controller’s legitimate interest in ensuring Website functionality, availability, and integrity.
Visitors may control and/or delete cookies at any time. Instructions are available at www.aboutcookies.org.
Visitors may disable cookies in their browser settings or at https://tools.google.com/dlpage/gaoptout.
Blocking cookies may require manual adjustment of settings each time the Website is visited, and some services or features may not function properly.
Statistical data are accessible only to those Controller’s employees responsible for data analysis.
Unless stated otherwise, cookies are stored until the action for which they were collected has been completed, after which they are deleted.
If the Website includes a forum or comment functionality, the IP address and data provided by the visitor are stored. Cookies containing this information may be stored for one year for the visitor’s convenience.
11. Third-Party Websites
We may cooperate with third parties authorised to place third-party cookies on our Website or in our services, applications, and tools with your consent. These service providers help us provide a better, faster, and safer browsing experience.
Please note that third-party cookies are subject to third-party privacy policies, therefore we assume no responsibility for their privacy practices.
The Website uses the “Facebook Pixel” tool. Its purpose is to customise content and advertisements for Facebook users.
More information on Facebook’s privacy policy is available at: https://www.facebook.com/about/privacy/
You may also change advertisement settings in your Facebook profile.
12. Right to Lodge a Complaint with a Supervisory Authority
The data subject has the right to submit a complaint to the supervisory authority – the Data State Inspectorate (Datu valsts inspekcija).
Documents may be submitted by post, e-mail (signed with a secure electronic signature), or delivered to the drop-box at Blaumaņa iela 11/13, Riga.
E-mail for complaints: info@dvi.gov.lv
13. Validity of the Privacy Policy
We reserve the right to modify and supplement this Privacy Policy to clarify how we process your data.
Therefore, we encourage you to regularly review this Privacy Policy to stay informed about the processing of your personal data on the Website.